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Contact Us

Coach Hire Comparison Ltd
Suite 1, St. James Square,
The Globe Centre,
Accrington,
England,
BB5 0RE
Tel: 01254 917831

Before making contact with us, please read the following most FAQ's as they may answer your query?

»I can’t login to my account and I’m not getting a link when clicking ‘Forgot Password’

This is normally because you haven’t created an account and you are viewing as a guest. You can create an account by Clicking Here, this will then log you in to your dashboard where you can view all quotes/bookings you have made under the email address supplied. Please make sure you use the same email address that you requested the quote with.

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»How do I get a quote, can i call you for a price over the phone?

Coach Hire Comparison is an online service, providing a simple platform to assist you in finding prices from different companies without the hassle of ringing round. We can’t give prices over the phone, you will need to enter your details through the CHC platform here. Once you've placed in your journey details, Coach Hire Comparison will handle the rest, comparing the best quotes from our range of operators and sending the single best one over to you, so you know that you're getting the best possible price from our operators for your journey.

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»Will i receive an instant price?

Coach Hire Comparison will send you the best possible quote from our operators straight to your inbox. We do the comparison for you, so that you don't have to filter through various prices, wondering why some are different to others for the same journey. Within the quote, there will be options to upgrade your vehicle for an extra cost. 

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»I want to confirm a booking

Ok, now that you have made a decision and are happy with the quote,  please go back to the full quotation page that you received on email and click 'Request to Book'. Complete a few more details about your trip and submit this. We'll then start organising your journey with the operator and send over confirmation to your inbox. 

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»How do I pay for my booking?

You can pay for your trip via online payment, 25% deposit when making your booking, with balance being paid 14 days before your trip taking automatically using the same card details. If your journey is within 14 days then full payment will be required immediately. You will receive an invoice/ receipt in your account when any payments are taken. Alternatively you can pay by card over the phone with the same terms as above. For a school or business requiring an invoice before payment, this option is available to you also.

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»I want to make changes to my booking, who do I call?

If you want to make any amendments to your booking, please call the Coach Hire Comparison team asap. If the changes are agreed we will update your booking which will notify the coach company who will be transporting you on the day.

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»I have submitted a quote but want to change the times?

You cannot amend a quote already submitted due to the price being prepared based on the original times, however you can either ring the Coach Hire Comparison team and discuss this with them, if this is just a slight change then this may not result in a price change, however if more significant then we can re-quote you. The details can then be amended only once the booking is made, as we can then edit the journey details at that point. Alternatively you can submit the quote request again.

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»My job is within the next 24 hours and I haven’t received my driver contact details.

Please call Coach Hire Comparison on 01254 917831 or message us through the Ask a Question button which you will find in your account on Coach Hire Comparison or from your original quote form you received on email and we will provide you with the contact number you require on the day of travel.

Hopefully the above will have answered your query but if not please visit our full FAQ's page or make contact with the team via email sales@coachhirecomparison.co.uk or call 01254 917831.