Frequently Asked Questions

Simple and easy is the answer. From the home page of Coach Hire Comparison, just enter where you are travelling from and to and the number of passengers for your journey. Step 2 allows you to enter the dates and times of travel etc. Your job is then done! In the background our unique system is now comparing quote prices with our operators. We'll then send you our best one straight to your inbox so you don't have to filter through different prices.

Coach Hire Comparison will give an instant price after contacting our operators, comparing different prices and doing the hard work for you. We aim to give you the best price, which means an accurate price. There are many variables for every job eg. you may have multiple pick-ups and drop-offs, so you can be confident you are receiving the best price from our Suppliers.

This depends on what time of day you send your quotation through the Coach Hire Comparison system. Normally you will get a quicker response from our Suppliers during the week, Monday to Friday in working hours but a lot of our Suppliers will respond out of hours too.

As Coach Hire Comparison is an online service, you will receive a full professional quotation straight to your inbox. Within the quote there will be different vehicle options so you can adjust the vehicle based on your budget. 

Yes you can set up an account at the time you submit a quote request. By creating an account you can track and monitor all quotes coming back to you, especially if you send out numerous quote requests via our system then this makes it easy to track prices coming back to you. However if you chose not to set up an account you will still receive quotations back and if you decide to book you have to create a password at that point.

The biggest benefit of using Coach Hire Comparison is that you will receive our cheapest quote directly to your inbox. You will have different vehicle options to choose from and you don't have to choose between several quote prices, making the whole process easy peasy. 

Once you’ve sent your quotation to us you can’t change your itinerary. However, you can call the Coach Hire Comparison team to discuss the details of your quotation and if you click the 'request to book' we can then change any details you like as it becomes a booking at that stage. We will then amend your booking to fit your journey.

There are lots of reasons for you to book through Coach Hire Comparison for your journey. Your booking is very secure and is covered by our Payment Protection guarantee as we hold your payment until the journey is completed. If you have any issues on the day of travel you have a 24/7 operations team in place to assist you.

Coach Hire Comparison knows when your journey has ended and will automatically send you a request to review the Supplier you travelled with through our review provider, www.tripadvisor.co.uk.

Yes, you pay Coach Hire Comparison by online payment through the website. We also offer other payment methods in case you prefer to pay over the telephone or by Invoice.

No, all payments are dealt with before your journey commences through Coach Hire Comparison.

Please call Coach Hire Comparison to inform then if you wish to cancel and the reason for this cancellation as soon as possible.

Yes they do, many of our Suppliers can provide you with international quotations. Please bare in mind that the quote may include driver accommodation, ferry crossing charges etc. Unless you want to arrange these separately, please be specific in the details you provide.

We will provide you with driver contact details 24 - 48 hours before your trip as a contact on the day of travel. You will also be provided with our 24/7 operations team number so you will always be able to get hold of someone if you need to.

Coach Hire Comparison have Suppliers all over the UK, some areas are more dense than others, however a lot of our Suppliers cover a wide radius meaning we are well covered. We also have numerous Suppliers that travel abroad with international licences.

Our Suppliers have an array of sizes and vehicle types. We have some Suppliers for minibuses, large coaches, double-decker buses etc and some that cover the whole spectrum. You enter the number of passengers travelling in the search box on the home page and it is from this that we only compare with the operators who can fulfil your requirements. 

You can specify in the notes section of your quote request if you require something specific ie. tables on board, toilet, disabled access etc. However, because our system is all about giving you a choice, we may provide a quote for a standard 16 seater minibus and also a luxury 16 seater minicoach, they will give you two price options on your quotation form with photos of those vehicles so you can compare the price differences against what you are getting for your money.

This varies. Coaches do get booked up very quickly so it is always better to book ASAP to avoid any disappointment.